How Credits Work
- Each plan includes a monthly credit allowance — 100, 500, or 1 500 depending on your plan.
- Credits reset at the start of each new billing cycle.
- Unused credits do not roll over to the next month.
- Credits are shared across all projects within your account.
Unlocking Contacts
To reveal the contact details on a signal card:- Open a signal card.
- Click Unlock contacts (or the lock icon next to the contact field).
- The email address and phone number are revealed instantly.
- 1 credit is deducted from your balance.
- The contact remains unlocked permanently for that signal — reopening the card does not cost additional credits.
Viewing Your Credit Balance
You can check your remaining credits at any time by navigating to Settings → Billing → Credits. A warning banner appears in the UI when your balance drops below 10% of your monthly allowance, giving you time to prioritize which contacts to unlock before the cycle resets.Credits by Plan
| Plan | Credits/month |
|---|---|
| Старт | 100 |
| Рост | 500 |
| Масштабирование | 1 500 |
If you run out of credits before the end of the month, contact support to discuss your options. Unused signal cards retain their full event data — contacts can be unlocked as soon as your credits reset at the start of the next billing cycle.